Frequently Asked Questions
Everything you need to know about your new favorite tote.
What materials are Good Totes made from?
We prioritize durability and sustainability. Our bags are crafted from premium, heavy-duty organic cotton canvas and high-quality recycled polyester linings to ensure they last for years.
How should I clean and care for my tote?
To maintain the shape and color, we recommend spot cleaning with a damp cloth and mild detergent. For a deeper clean, hand wash in cold water and air dry. Avoid machine washing or tumble drying.
How long does shipping take?
Orders are typically processed within 2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific location.
Are your products ethically manufactured?
Absolutely. We partner with certified factories that ensure fair wages, safe working conditions, and zero tolerance for forced or child labor.